Saturday, April 27, 2019
Ethics case Essay Example | Topics and Well Written Essays - 1250 words
Ethics object lesson - Essay ExampleTarek should also consider the fact that Hind has interpreted measures to better the quality of pizza pie and that blind taste tests have rendered pass Inn made pizza to be at least of the same quality as the quality of pizzas made by cardinal major pizza delivery competitors in Amman. Another fact that needs to be considered is that the strategy of place a pizza oven in the kitchen in the past did bring modest improvement in the room service business, and the only step that could be taken after considering the departing guests responses was to improve the quality, which when tried did not improve the business. These facts strongly justify the establishment of a separate pizza-making facility with a separate identity. However, Hinds proposal that this should be kept a secret is subject to critical analysis.The ethical issues in the case are hidden justice about the identity of Napoli pizza pie. Clients are being made to believe that it is a separate pizza-making facility that apparently has no tie with Holiday Inn. This is evident from the fact that separate Napoli Pizza brochures and special Napoli Pizza boxes are being requested for each guest room in addendum to Napoli Pizza hats and jackets for the room service personnel that would be assigned the task of delivering the pizzas to the clients. The fact that their prefix would be other than that of Holiday Inn speaks of Hinds attempt to hide the pizzas connection with Holiday Inn.For a restaurant to maintain its high reputation, brand image, and customer loyalty, it is imperative that it stays straight with the clients and does the business in a transparent way. A potential risk in the proposal is that Holiday Inns image might be jeopardized in the clients eyes if they find out the truth and there are possibilities for this firstly, the phone calls made at the number mentioned on the Napoli Pizza brochures will be attended at
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